Frequently Asked Questions
Everything you need to know about your AMIRO beauty journey.
What is the standard shipping timeframe for orders?
Orders are typically processed within 1-2 business days. Standard shipping takes between 3 to 7 business days depending on your location, and you will receive a tracking number via email as soon as your package departs our warehouse.
Do AMIRO beauty devices come with a warranty?
Yes, all AMIRO electronic beauty devices include a 1-year limited warranty that covers manufacturing defects. Please ensure you register your product on our website to activate your full coverage.
What is your return policy for skincare and devices?
We offer a 30-day return policy. Devices must be returned in their original packaging with all accessories. For hygiene reasons, topical skincare products must be unopened and sealed to qualify for a refund.
Are AMIRO products safe for all skin types?
Our devices are designed to be safe for most skin types; however, we recommend reviewing the specific product manual for contraindications. If you have extremely sensitive skin or a medical condition, please consult with a dermatologist before use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and shop-now-pay-later options like Klarna and Afterpay to make your beauty investment more accessible.
How do I clean and maintain my beauty device?
To maintain your device, wipe the treatment head with a soft, slightly damp cloth or a 70% isopropyl alcohol wipe after each use. Never submerge electronic devices in water unless they are explicitly rated as waterproof.